Coronavirus (COVID-19) - how our concerns process has been affected by the pandemic

If you want to raise a concern, please use our online form. We’ll get back to you, but it may take longer than usual. We’re sorry for any inconvenience this might cause. 

Find out more about raising your concern and how coronavirus is affecting our processes 

Raise a concern or refer yourself to us

The information you give us when you raise a concern or refer yourself helps us take our next steps with you. Choose from the profiles below to see what you need to do. 

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How to raise your concern or refer yourself


How to retrieve a concern

If you have already started to raise a concern with us, you can retrieve your saved concern and continue.

Further support 

You can also raise a concern using our Welsh or easy read support materials