Patient guides and materials

These guides and materials will give you the tools to work in partnership with your doctor, physician associate and anaesthesia associate, and let you know what you can expect from them. You can also find advice on what to do if you’re unhappy with your care, and links to organisations who can provide additional support.

You can email us to request another format or language

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A patient's guide to good medical practice

Following this guide should help you create a partnership with your doctor, physician associate or anaesthesia associate, so that you can get the most out of your time with them.

Read a patient's guide to good medical practice.

Going to the doctor is important, but it can make people feel worried and nervous. If it makes you feel this way, you can get extra support. Understand what reasonable adjustments are available for disabled patients.

Decision making and consent

Your doctor, physician associate and anaesthesia associate, should always support you when talking to you about your care and should give you the information you need to make an informed decision.

We have some tips and resources to help you talk about your care.

Child protection

What to expect if your doctor, physician associate or anaesthesia associate is worried about your child's safety (pdf)

This guide will help you to understand the steps a doctor, physician associate or anaesthesia associate may take if they're concerned that a child or young person is at risk of abuse or neglect. It can be very upsetting for families if this happens, this guide answers your questions.

Easy read guide - What happens if your doctor is worried about your child's safety

Yr hyn i’w ddisgwyl os bydd eich meddyg yn pryderu am ddiogelwch eich plentyn (Welsh)

Cosmetic procedures

Cosmetic procedures: what do I need to consider? (pdf)

What you can expect of doctors, physician associates or anaesthesia associates, who carry out surgical and non-surgical cosmetic procedures. It includes advice on what to do before your first appointment, information on how you should be treated, and what to do if you're unhappy with your care.

Cosmetic procedures patient poster (pdf)

Easy read guide - Cosmetic procedures patient guide

Triniaethau cosmetig: beth fydd angen i mi ei ystyried? (Welsh)

Hawdd ei Ddarllen - Gwybodaeth i'ch helpu os ydych yn dymuno cael gweithdrefn gosmetig (Welsh)

Online consultations and prescribing

Online consultations and prescribing (pdf)

Tips to help you make sure that any medicine, treatment or health advice you get online, is safe and right for you. We’ve developed this guide in partnership with the General Pharmaceutical Council and other UK health organisations.

Sut i gadw’n ddiogel wrth gael meddyginiaethau neu driniaeth ar-lein (Welsh)

Your rights as LGBT patients

Lesbian, gay, bi and trans (LGBT) patients have the same rights as anyone else to safe, effective and appropriate care and treatment.

If you have a concern about the way you have been treated, we can help you find the organisation that's best placed to support you.

Your rights as LGBT patients.

Sexual misconduct by a doctor, PA or AA

Sexual misconduct by a doctor, physician associate (PA) or anaesthesia associate (AA)

Most doctors, PAs and AAs can be trusted to treat their patients professionally and appropriately.

But if a doctor, PA or AA abuses that trust and sexually harasses, abuses or assaults you, we will support you to make informed decisions about what to do next and take the concerns you raise with us very seriously.

Information for patients who have been subject to sexual misconduct by a doctor, physician associate or anaesthesia associate.

The professional standards

The professional standards for doctors, physician associates (PAs) and anaesthesia associates (AAs) sets out the values, knowledge, skills and behaviours expected of all doctors, PAs and AAs working in the UK.

Read the professional standards

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