Due to the coronavirus (COVID-19) pandemic, we’re receiving a higher number of enquires than usual. Our staff are working hard to respond to these. Please read our latest advice on coronavirus before giving us a call.
We know sometimes you'll need to contact us. We want to make sure you get in touch with the right person to help you. You can message us, use web chat or call and email us.
This is the most convenient way to get support. It allows you to chat to our agents throughout the day when it best suits you, without needing to stay glued to the chat screen or waiting on the phone.
Note: You’ll need a mobile phone or Facebook account. SMS and mobile data is charged at your mobile provider's standard rates.
Live web chat
Chat to our advisers Monday to Friday 9 am – 5 pm. We’ll ask a few questions first to see if we can help and then connect you with an adviser.
Speak to one of advisers on 0161 923 6602
Monday to Friday, 8 am–5.30 pm
Saturday 9 am–5 pm