Thank you for raising your concern. You can find a copy below for your records.
We'll review your concern and let you know if we can investigate. We aim to do this within 10 working days, but will let you know if we need longer.
Let us know how you found the process of raising a concern. Your feedback will help us to make improvements.
You can also read about our investigation process and the support we can offer if we decide to investigate;.