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Raise a concern

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Patient details

Incident details

Declarations

Declarations

Your concern

Thank you for raising your concern. You can find a copy below for your records.

We'll review your concern and let you know if we can investigate. We aim to do this within 10 working days, but will let you know if we need longer.

Let us know how you found the process of raising a concern. Your feedback will help us to make improvements.

You can also read about our investigation process and the support we can offer if we decide to investigate;.

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Before you start

This tool is for people who want to raise a concern about a doctor, physician associate, or anaesthesia associate. Our concern form is available in Welsh (Cymraeg).
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Tell us who you are

Depending on who you are, we will need different information to assess your concern.

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When you should raise a concern with us

Referring a doctor, physician associate or anaesthesia associate to us

Referring a doctor as a responsible officer

If you’re a responsible officer (RO):

1. Speak to your Employer Liaison Adviser (ELA) for advice about making a referral.
2. Log in to your GMC Connect account to make a referral.
3. If you can’t access GMC Connect, complete the RO referral form and email it to practise@gmc-uk.org copy your ELA into the email.
4. If the concern is serious and urgent, and completing the form could delay action to protect the public, email practise@gmc-uk.org immediately with as much detail as possible, and copy your ELA into the email.

For more information, read: Deciding whether to refer a matter to the GMC (Doctors) - Guidance for Responsible Officers and guidance on what happens when you refer someone to us.

Referring a doctor as a medical employer

If you’re a medical employer, who isn’t an RO, and you are referring a doctor:

1. Speak to the doctor's RO. You can find the RO's name on the doctor's record on the medical register.
2. Read Deciding whether to refer a matter to the GMC (Doctors) - Guidance for Employers to decide whether to make a referral.

Referring a physician associate or anaesthesia associate as a medical employer

If you’re a medical employer referring a physician associate or anaesthesia associate:

1. Read Deciding whether to refer a matter to the GMC (PAs and AAs) - Guidance for Employers to decide whether to make a referral.

Referring a doctor as an employer

Our role

We protect the public from doctors who are not fit to practise. We can only assess a doctor’s fitness to practise when:

  • They are registered with us, and
  • There is a legal basis for doing so.

When we receive a concern and are able to assess it, we will consider whether the doctor may pose a current and ongoing risk to any of the three parts of public protection.

What is public protection?

Our legal duty to protect the public has three parts:

  1. Patient safety – Protecting, promoting and maintaining the health, safety and wellbeing of the public.
  2. Public confidence – Promoting and maintaining public confidence in the profession.
  3. Professional standards – Promoting and maintaining proper professional standards and conduct for doctors.

You can read more in Decision making principles in fitness to practise.

How we assess risk

We consider:

  • Seriousness of the concern – about the doctor’s behaviour, performance, or the impact of a health condition on their ability to practise safely.
  • Relevant context – any known factors about the doctor or their working environment.
  • Doctor’s response – evidence of insight, remediation, and keeping knowledge and skills up to date.

More information: What we mean by fitness to practise (Doctors).

Your role

If you’re an employer, who isn’t an RO, and you are referring a doctor:

  1. First speak to the doctor’s RO. You can search our registers to find the RO’s name on the doctor’s record or find the RO contact details in our list of designated bodies (pdf)
  2. Read Deciding whether to refer a matter to the GMC (Doctors) - Guidance for Employers to decide whether to make a referral.

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Referring a doctor, physician associate or anaesthesia associate to us as a medical employer

Before making a referral as a medical employer, you should:

  • Identify the Responsible Officer (RO) or Suitable Person and share your concerns with them if your concern is about a doctor.
  • Read our guidance to help you decide whether to proceed with a referral, particularly the sections on our threshold for referral, fairness and how to decide whether a referral is necessary.

Referring a doctor as a responsible officer

As a responsible office (RO) you should:

  1. Speak to your Employer Liaison Adviser (ELA) for advice about making a referral.
  2. Log in to your GMC Connect account  to make a referral.
  3. If you can’t access GMC Connect, complete the RO referral form  and email it to practise@gmc-uk.org. Copy your ELA into the email.
  4. If the concern is serious and urgent, and completing the form could delay action to protect the public, email practise@gmc-uk.org  immediately with as much detail as possible, and copy your ELA into the email.

For more information, read: deciding whether to refer a matter to the gmc (doctors) - guidance for responsible officers and guidance on what happens when you refer someone to us.

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Referring a doctor to us a responsible officer

If you’re a responsible officer, you should log in to your GMC Connect account to refer someone to us.

If you can’t, you should take the following steps before submitting a referral here.

1. Read our referral guidance.
2. Speak to your Employer Liaison Adviser to get their advice about making this referral.
3. Read our guidance on what happens when you refer someone to us.

When you should raise a concern with us

When you should refer yourself to us

You may want to speak to a medical defence organisation to get their advice about whether you should refer yourself to us.

You need to refer yourself to us if you:

• may pose a risk to patients because you are not receiving or complying with the necessary treatment for a health condition (including alcohol or drug dependency) or do not have arrangements in place to manage your practice safely while you recover.

• have been charged with or found guilty of a criminal offence or have accepted a caution.

• have been sanctioned or criticised by another regulatory body, in the UK or abroad.

If you’d like to discuss whether you should refer yourself to us, you can contact us.

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Your name and contact details

Enter your contact details so that we can get in touch with you about your concern.

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Your address

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Protected characteristics

How we use your diversity data

We’re committed to treating everyone fairly. We ask about age, ethnicity, disability and gender. This is so we can understand how our processes affect different groups of people. This information isn’t shared with other organisations or used for any other purpose.

The only exception is your date of birth, which we may need to share with another organisation if you are a patient and we need your medical records to investigate your concern.

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Have you raised your concern with any other organisation? *

Are other organisations aware of this referral? *

Have you referred this individual to other organisations? *

Are other organisations aware of the reason for your self referral? *

Have you raised your concerns with other organisations? *

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Other organisations

Please tell us which organisations you’ve raised your concern with already.

Other organisations

Please tell us which organisations are aware of this referral.

Other organisations

Please tell us which organisations you’ve referred the doctor, physician associate or anesthaesia associate to already.

Other organisations

Please tell us which organisations are aware of the reason for your self-referral.

Other organisations

Please tell us which organisations you’ve raised your concerns with already.

Added organisation(s)

Correspondence

If you have electronic copies of correspondence with these organisations, attach them below. This will help us to act quickly.

Other Organisations

Please give us details about the organisation and their response.

Address

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Added file(s)

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No record found. Please use the registers to find a GMC reference number.
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Who are you raising this for?

You've told us that you're raising this concern on behalf of someone else. Please tell us who this is.

Patient's name
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Details of your concern

Your referral

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Details of your concern

If you want to add attachments to support your concerns, you can do that here. Examples could include medical documents, screenshots including dates and times where applicable, website links, recordings etc.

Your referral

Your self referral

If you want to add attachments to support your concerns, you can do that here.

Added file(s)

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Details of your concern

Your self-referral

Your referral

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How we use your information

What happens next?

When you submit this form, your concern will be sent to us.

We'll review your concern and aim to get back to you as soon as possible. Please note that it could take longer for us to respond to your complaint depending on our current volumes.

Once we have considered your concerns, we'll let you know if we can investigate further or if we need more information from you. If we can't investigate, we'll explain why.

Thank you for your patience and for taking the time to complete this form.

How we use your information

What happens next?

When you submit this form, your concern will be sent to us.

We'll review your concern and aim to get back to you as soon as possible. Please note that it could take longer for us to respond to your complaint depending on our current volumes.

Once we have considered your concerns, we'll let you know if we can investigate further or if we need more information from you. If we can't investigate, we'll explain why.

Thank you for your patience and for taking the time to complete this form.

How we use your information

If we decide to investigate, we usually share your details with several people:

  • your employer(s) and others responsible for your day-to-day performance
  • other healthcare regulators or organisations that could help our investigation.

If you’ve referred yourself because of a risk to patients arising from a health condition, we may need to ask for other information relating to your health.

 

We need to use your information like this to help us understand the impact of your health condition. But if you don’t want us to, let us know why. We may still need to use your information in the interests of protecting the public, but we’ll let you know first.

What happens next?

When you submit this form, your concern will be sent to us.

We'll review your concern and aim to get back to you as soon as possible. Please note that it could take longer for us to respond to your complaint depending on our current volumes.

Once we have considered your concerns, we'll let you know if we can investigate further or if we need more information from you. If we can't investigate, we'll explain why.

Thank you for your patience and for taking the time to complete this form.

How we use your information

What happens next?

When you submit this form, your concern will be sent to us.

We'll review your concern and aim to get back to you as soon as possible. Please note that it could take longer for us to respond to your complaint depending on our current volumes.

Once we have considered your concerns, we'll let you know if we can investigate further or if we need more information from you. If we can't investigate, we'll explain why.

Thank you for your patience and for taking the time to complete this form.

Please resolve the highlighted issues

How we use your information

What happens next?

When you submit this form, your concern will be sent to us.

We'll review your concern and aim to get back to you as soon as possible. Please note that it could take longer for us to respond to your complaint depending on our current volumes.

Once we have considered your concerns, we'll let you know if we can investigate further or if we need more information from you. If we can't investigate, we'll explain why.

Thank you for your patience and for taking the time to complete this form.

How we use your information

What happens next?

When you submit this form, your concern will be sent to us.

We'll review your concern and aim to get back to you as soon as possible. Please note that it could take longer for us to respond to your complaint depending on our current volumes.

Once we have considered your concerns, we'll let you know if we can investigate further or if we need more information from you. If we can't investigate, we'll explain why.

Thank you for your patience and for taking the time to complete this form.

How we use your information

If we decide to investigate, we usually share your details with several people:

  • your employer(s) and others responsible for your day-to-day performance
  • other healthcare regulators or organisations that could help our investigation.

If you’ve referred yourself because of a risk to patients arising from a health condition, we may need to ask for other information relating to your health.

 

We need to use your information like this to help us understand the impact of your health condition. But if you don’t want us to, let us know why. We may still need to use your information in the interests of protecting the public, but we’ll let you know first.

What happens next?

When you submit this form, your concern will be sent to us.

We'll review your concern and aim to get back to you as soon as possible. Please note that it could take longer for us to respond to your complaint depending on our current volumes.

Once we have considered your concerns, we'll let you know if we can investigate further or if we need more information from you. If we can't investigate, we'll explain why.

Thank you for your patience and for taking the time to complete this form.

How we use your information

What happens next?

When you submit this form, your concern will be sent to us.

We'll review your concern and aim to get back to you as soon as possible. Please note that it could take longer for us to respond to your complaint depending on our current volumes.

Once we have considered your concerns, we'll let you know if we can investigate further or if we need more information from you. If we can't investigate, we'll explain why.

Thank you for your patience and for taking the time to complete this form.

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