Resolve an issue with a prescription in Wales

  1. Summary
  2. Get an explanation of what happened with your care, or an apology from those involved
  3. Leave feedback about your care
  4. Raise a concern about an individual healthcare professional
  5. Raise a concern about the standard of care from a hospital, doctors’ surgery or clinic
  1. Access advice, support or advocacy to help you raise your concern
  2. Concerns about being detained (sectioned) or treated under the Mental Health Act
  3. Change or access medical records
  4. Resolve an issue with a prescription
If you have a problem or question about any aspect of your prescription, your hospital, GP surgery or clinic is best placed to help you.
Previous Change or access medical records

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Raise a concern If you've read the information here and are sure your complaint is for us you can raise your concern online.
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