Raise a concern about the standard of care from a hospital, doctors’ surgery or clinic

There is a range of organisations available to assist you when raising a concern about the standard of care from a hospital, doctors’ surgery or clinic. They will be better placed than us to investigate your concerns and provide you with feedback.

Health Improvement Scotland

Health Improvement Scotland promotes improvements in the quality of healthcare in Scotland. While it does not handle individual concerns about NHS services, it regulates registered independent healthcare providers in Scotland.

Care Inspectorate

The Care Inspectorate scrutinises and improves care, social work and child protection services in Scotland. While it is best to speak to the organisation concerned, the Care Inspectorate may be able to investigate the standard of the care they provide.

Still not sure?

You can check if we’re the right people to handle your concern via our concerns tool.

Raise my concern with you