Leave feedback about your care
Leaving feedback about your experiences could help to improve things for other patients in the future. There are a number of organisations that can help you to pass on your feedback, so that it reaches the people who can help to make changes.
Care Opinion is an independent organisation that helps patients and their families pass on both good and bad feedback to those responsible for their care.
Healthcare Improvement Scotland – Community Engagement
Healthcare Improvement Scotland – Community Engagement aims to improve health and social care services by listening to people, valuing views and involving people in developing services. Their web page explains ways you can get involved and use your skills and time to shape health and care services in Scotland, including how to contact your nearest engagement office. For example, you can be part of a local gathering views exercise.
National Association for Patient Participation
Patient participation groups help to create a meaningful dialogue between patients and GP surgeries, and are a good way for you to help influence care in your area. The National Association for Patient Participation has more information on how you can join or start a patient participation group.
Still not sure?
You can check if we’re the right people to handle your concern via our concerns tool.