Resolve an issue with a prescription

  1. Summary
  2. Get an explanation of what happened with your care, or an apology from those involved
  3. Leave feedback about your care
  4. Raise a concern about an individual healthcare professional
  5. Raise a concern about the standard of care from a hospital, doctors’ surgery or clinic
  1. Access advice, support or advocacy to help you raise your concern
  2. Concerns about being detained (sectioned) or treated under the Mental Health Act
  3. Change or access medical records
  4. Resolve an issue with a prescription

If you have a problem or question about any aspect of your prescription, your hospital, GP surgery or clinic is best placed to help you.

Pharmaceutical Society of Northern Ireland

The Pharmaceutical Society of Northern Ireland is the regulatory and professional body for pharmacists in Northern Ireland. If you have a problem in relation to your prescription that can't be solved by discussing your concerns with your hospital, GP surgery or clinic, they can lend their support as the regulator of pharmacists across Northern Ireland.

Previous Change or access medical records

Related content

Raise a concern If you've read the information here and are sure your complaint is for us you can raise your concern online.
Supporting you with your concern We want to help you find the right place to raise your concern.