Leave feedback about your care

  1. Summary
  2. Get an explanation of what happened with your care, or an apology from those involved
  3. Leave feedback about your care
  4. Raise a concern about an individual healthcare professional
  5. Raise a concern about the standard of care from a hospital, doctors’ surgery or clinic
  1. Access advice, support or advocacy to help you raise your concern
  2. Concerns about being detained (sectioned) or treated under the Mental Health Act
  3. Change or access medical records
  4. Resolve an issue with a prescription

Leaving feedback about your experiences could help to improve things for other patients in the future. There are organisations that can help you to pass on your feedback, so that it reaches the people who can help to make changes.

Care Opinion

Care Opinion is an independent organisation that helps patients and their families pass on both good and bad feedback to those responsible for their care.

Still not sure?

You can check if we’re the right people to handle your concern via our concerns tool.

Raise my concern with you
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Raise a concern If you've read the information here and are sure your complaint is for us you can raise your concern online.
Supporting you with your concern We want to help you find the right place to raise your concern.

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A doctor and a colleague in conversation walking down a hallway