How do I raise my comment or complaint?

You can use any of the following methods to give your feedback.

Complete a feedback form

Download and complete our comments and complaints form.

We will only ever review a case if there is a serious mistake with the decision which, if corrected, could lead to a different outcome. Or if there is significant new information that we haven’t seen before, which might have led to a different decision. We would then only review if at least one of those grounds was met and a review is necessary to protect the wider public. Any review needs to start within two years of the original decision, unless there are exceptional circumstances.

Name (required)

Email address (required)

Telephone

GMC reference number (starting E1 or C1)

What do you think is wrong with the decision? (required)

Are you providing any further documents or information we haven’t seen before? (required)

Any other relevant information (eg if your request is out of time please tell us why. If you are expecting further documents, when will these be available?)

Please provide as much information as you can about your request. If you need to send further documents or are unable to use this form, please email rule12@gmc-uk.org setting out your reasons for requesting a review.

Email us

You can email us at: feedback@gmc-uk.org.

Write to us

You can write to us at: Corporate Review team General Medical Council 3 Hardman Street Manchester M3 3AW

Call us

You can call us on: 0161 923 6602 Textphone users can use the Text Relay Service. Dial 18001 then 0161 923 6602

Use a representative

You can use a representative to make a complaint for you. We’ll ask you to confirm that you’re happy for that person to act for you, and will deal with them directly until the conclusion of your complaint. You can tell us at any stage if you no longer want that person to represent you.

Reasonable adjustments to help you give comments

If you have a disability or accessibility needs, we can make reasonable adjustments for you. For example, we can take your comments over the phone, rather than you having to put it in writing. Please tell us if you have any particular requirements so we can adjust our process to you.

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