What do we expect from you?

  1. Summary
  2. How do I raise my comment or complaint?
  3. What information do I need to give you?
  4. How will you handle my complaint?
  1. When we will redirect your complaint
  2. What can you expect from us?
  3. What do we expect from you?
  4. Our confidentiality and complaints policies

Every complaint we receive from you is investigated properly, regardless of who the complainant is.

We expect any customer who contacts us to respect our staff throughout all dialogue. A lack of respect may result in a withdrawal or restriction of our service.

Previous What can you expect from us? Next Our confidentiality and complaints policies

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