Working with doctors Working for patients

How can the GMC help me with my concern?

When you make a complaint to the GMC about a doctor, the information you provide helps us to decide if the doctor could harm other patients or public confidence in the medical profession. We will only investigate and take action when we have a serious concern about a doctor’s behaviour, health or performance and we think the doctor could harm other patients or public confidence in the medical profession.

It is not our role to punish a doctor or to resolve complaints - instead we make sure that every doctor on the medical register is able to practise safely.

Often, the best way to get a resolution to your complaint can be raising this directly with the place where you were treated, for example if you want an explanation or an apology. There are patient support organisations that can help you to raise a complaint with a healthcare provider or help you if you are not happy with their response to your complaint.