Our commitment to Welsh language speakers

Published 24 October 2025

Since 6 December 2023 our work is subject to the Welsh Language Standards (No.8) Regulations 2022 for healthcare regulators, which were approved in the Senedd in July 2022. 

We are committed to enhancing our Welsh language provision in line with the standards.

This guide outlines how we aim to comply with the standards, and how you can access our Welsh language services.

Why read this guide?
To find out how we aim to comply with the Welsh Language Standards, and what you can expect of us as a Welsh language speaker.
Who is this guide for?
Anyone looking to access our services in Welsh or who has an interest in our Welsh language provision.
  1. Summary
  2. What are the Welsh Language Standards?
  3. Our commitment to Welsh language speakers
  4. What areas of our work are covered by the standards?
  5. Emails and letters
  6. Telephone calls
  7. Meetings and events
  1. Our websites, promotional materials, and social media
  2. Raising a concern about a registrant, or a complaint about our work
  3. Legal proceedings
  4. Developing and reviewing policies
  5. Our commitments as an employer
  6. Monitoring and reporting
Next What are the Welsh Language Standards?

Related content

Welsh Language Commissioner The Welsh Language Commissioner is responsible for monitoring compliance with the Standards.