Access advice, support or advocacy to help you raise your concern
- Access advice, support or advocacy to help you raise your concern
- Concerns about being detained (sectioned) or treated under the Mental Health Act
- Change or access medical records
- Resolve an issue with a prescription
Raising a concern or seeking advice and support can sometimes feel overwhelming. But there are organisations available that can help to support you through the process.
I want support when raising a concern
Patient Advice and Liaison Service
The and offers confidential advice to patients, their families or carers. They help to explain the complaints process at the hospital where they’re based and can put you in touch with independent organisations that can support you when raising a concern.
Action Against Medical Accidents
Action Against Medical Accidents is a charity that supports people who have experienced avoidable harm when receiving care. They provide independent support and clinical, legal and policy expertise.
Independent Support Service
Provided by Victim Support, trained advisors are able to provide emotional guidance as well as giving practical advice to those involved.
I want an advocate to help raise my concern
An advocate is someone who will work closely with you to make sure you’re heard when making a complaint. They can also raise a concern on your behalf if you don’t feel comfortable. They usually work for an independent service and are professionally trained.
NHS Complaints Advocacy
The Advocacy People
Rethink Mental Illness
Still not sure?
You can check if we’re the right people to handle your concern via our concerns tool.