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  4. How we investigate concerns
  5. Our investigation process

Our investigation process

We try to conclude our investigations as soon as possible, and all of them within 12 months of receiving the concern if possible.

The length is partly fixed by the steps that we must take. But it also depends on what kind of information we need to make a decision.

This information could include:

During the investigation process, we can refer your case to an interim orders tribunal if we get information that suggests your practice should be restricted or suspended.

Once we've collected all the information we need, we will decide what to do next.