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  2. Concerns
  3. Information for doctors under investigation
  4. How we investigate concerns
  5. Deciding to investigate a complaint or concern

Deciding to investigate a concern

We receive several thousand concerns every year. We close most of these without investigating as they don’t meet our thresholds or aren’t matters that we can investigate.

For some concerns we won't open an investigation. But we'll share the concern with you and your responsible officer and ask you to consider it as part of your ongoing appraisal and revalidation.

If we need to ask your employer or responsible officer for information before we make a decision, we'll let you know first.

We'll open an investigation if we believe the concern (if found proven) means we would need to restrict your practice. This could include:

  • misconduct
  • poor performance
  • a criminal conviction or caution
  • physical or mental ill-health that may impact your ability to practise medicine
  • a determination by another regulatory body
  • insufficient knowledge of English.