Resources: Communication with patients
Contents
To aid communication with your patients
Health Passports – a range of resources
- Hospital Information Booklet for Acute Hospital Admission
Patient passport for hospital admission. Separate versions for adults and children. NHS Glasgow and Greater Clyde - My health record (pdf)
Leeds Mental Health NHS Trust - The health passport
Developed by Talkback in Buckinghamshire - The hospital communication book (pdf)
Specifically for stays in hospital, this practical guide helps people who have difficulty communicating get an equal service in hospital.
Developed with the Surrey Learning Disability Partnership Board - The hospital traffic light assessment form (pdf)
- Working Together: Easy steps to improving how people with a learning disability are supported when in hospital (pdf)
Guidance for Hospitals, Families and Paid Support Staff.
Training and information on communication and accessibility
Communication Forum Scotland
Alliance of organisations representing people with varied communication support needs includes:
Hospital care
Working Together: Easy steps to improving how people with a learning disability are supported when in hospital (pdf) Guidance for Hospitals, Families and Paid Support Staff.
Hospital Admission Booklet for Acute Hospital Admission – patient passport for hospital admission. Separate versions for adults and children. NHS Glasgow and Greater Clyde
Making information accessible
Making written information easier to understand for people with learning disabilities: Guidance for people who commission or produce Easy Read information (Revised Edition 2010)Department of Health (England) http://www.valuingpeoplenow.dh.gov.uk/webfm_send/377
Information on producing accessible information, including for electronic communication Scottish Accessible Information Forum (SAIF) http://www.saifscotland.org.uk/
Resources for patients on issues like consent, confidentiality, making a complaint about treatment etc and most of them are in easy read as well as other formats Health Rights Information Scotland http://www.hris.org.uk/
The St George's Intellectual Disability website
Assessing pain and distress
The DisDAT tool for assessing distress in people with profound and multiple learning disabilities (PMLD) http://www.disdat.co.uk/
Disdat Tool itself (4 pages) http://www.disdat.co.uk/
Social Care Institute for Excellence article: Pain in people with learning disabilities in residential settings: the need for change. http://www.scie-socialcareonline.org.uk/profile.asp?guid=370659ac-f1db-469c-b63c-7cdc644088c5
RCN Dignity in Healthcare (pdf)
Challenging behaviour
Challenging behaviour Foundation www.challengingbehaviour.org.uk
Videos from Social Care Institute for Excellence on Challenging behaviour and learning disabilities: improving services: http://www.scie.org.uk/socialcaretv/topic.asp?t=challengingbehaviourandlearningdisabilities