Learning disabilities

Patient perspectives: Our communication

Contents

  1. Introduction
  2. Communication tools: a case study on the care one patient receives
  3. Putting the patient at the centre of the advocacy process

Introduction

All people with learning disability have the right to advocacy. It is important to speak to people directly, have them at the centre of consultation and engage the carer when needed.

From the GMC's guidance

“You must make sure, wherever practical, that arrangements are made to meet patients’ language and communication needs.” - GMC Good Medical Practice 23

Communication tools: a case study on the care one patient receives

JW Player goes here

Carol's story

This film looks at the different people involved in Carol’s care and how the hospital passport is an important tool for them.

Download the transcript (PDF)

Putting the patient at the centre of the advocacy process

"What is common to all types of advocacy is that the person who it is for (in this instance the person with a learning disability) is always at the centre of the advocacy process.

"It is all about what that person wants, and finding the best way of getting that across to the people who need to know." - British Institute of Learning Disabilities (BILD)