How do I complete my identity check using the app?

Summary
How do I complete my identity check using the app?

Before you start

Please have your identity document ready.

We accept:

passports^*
identity cards (with a machine-readable zone)
full UK driving licences.

We can’t accept:

provisional UK driving licences
expired documents
scans or photocopies
Syrian passports issued before August 2023^†

If you use any of these documents it will delay your application.

^* We recommend using your passport.

^† We can't accept Syrian passports issued before August 2023 due to the formatting of the expiry date. If your Syrian passport was issued before August 2023, please call us to make an in-person ID check appointment at our London office.

Completing your identity check

Follow these quick and easy steps to complete your check using the app.

Watch our short video below, which explains the process and what you need to do.
Download the Digidentity Wallet app to your mobile phone.
You'll need a phone with iOS 15 or Android 9 or higher.

Please note: this video below was created before we started to regulate physician associates and anaesthesia associates. The process still works in the same way, but the requirement to wait for confirmation of registration before starting work only applies to doctors at present.

Next steps

Doctors and UK medical students

After steps 1 and 2, please:
- Log into your GMC Online account – go to the 'My ID checks' section, click on 'Digital ID checks' and follow our step-by-step guide to completing your check. When you’re asked to create your Digidentity account, please use the email address we contacted you on to complete your ID check.
- When you take your selfie, please try to take an acceptable passport style photo.
- When you’ve completed all the steps in the Digidentity Wallet app, it’s important that you select “log in to your GMC Online” to complete the process. This is so Digidentity can send your details to us for review. If you don’t complete these final steps within 45 days of uploading your photo and ID document you’ll need to upload them again.

Physician associates and anaesthesia associates

After steps 1 and 2, please:
- Follow the link provided in your invitation email and follow the instructions on the screen.
- When you take your selfie, please try to take an acceptable passport style photo (see our guidance on taking your photograph).
- When you’ve completed all the steps in the Digidentity Wallet app, it’s important that you select “log in to your GMC Online” to complete the process. This is so Digidentity can send your details to us for review. If you don’t complete these final steps within 45 days of uploading your photo and ID document you’ll need to upload them again.

If you need any support during this process, please contact Digidentity's UK Support desk.

Email: helpdesk@digidentity.co.uk
Phone: +44 (0)330 05 83 454
Live chat: available via account page.

Guidance on taking your photograph

Your photograph should:

be a passport-style photograph
be clear and in focus
not contain other people
be taken against a plain light-coloured background
be facing forwards and looking straight at the camera
not have anything covering your face.

We’ll keep this image on our system, and we may share your photograph with your employer/potential employer if they ask for it.

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