How do I complete my identity check using the app?

  1. Summary
  2. How do I complete my identity check using the app?

Before you start

Please have your identity document ready.

We accept:

  • passports*
  • identity cards (with a machine-readable zone)
  • full UK driving licences.

We can’t accept:

  • provisional UK driving licences
  • expired documents
  • scans or photocopies
  • Syrian passports issued before August 2023

If you use any of these documents it will delay your application.

* We recommend using your passport.

We can't accept Syrian passports issued before August 2023 due to the formatting of the expiry date. If your Syrian passport was issued before August 2023, please call us to make an in-person ID check appointment at our London office.


Completing your identity check

Follow these quick and easy steps to complete your check using the app.

  1. Watch our short video below, which explains the process and what you need to do.

  2. Download the Digidentity Wallet app to your mobile phone.
    You'll need a phone with iOS 15 or Android 9 or higher.

Please note: this video below was created before we started to regulate physician associates and anaesthesia associates. The process still works in the same way, but the requirement to wait for confirmation of registration before starting work only applies to doctors at present.


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Next steps

If you need any support during this process, please contact Digidentity's UK Support desk.

Guidance on taking your photograph

Your photograph should:

  • be a passport-style photograph
  • be clear and in focus
  • not contain other people
  • be taken against a plain light-coloured background
  • be facing forwards and looking straight at the camera
  • not have anything covering your face.

We’ll keep this image on our system, and we may share your photograph with your employer/potential employer if they ask for it.