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Corporate strategy and stakeholder perceptions baseline survey
What were the key findings?
- Having some knowledge of the GMC is associated with higher levels of confidence in the regulation of doctors.
- Confidence in the profession and in regulation among patients and the public remains high. 88% of patients and the public are confident in doctors, and 84% are confident in the way doctors are regulated.
- However, three in four doctors lost some confidence in the GMC over the last 12 months, in the wake of the Jack Adcock/ Dr Bawa-Garba case.
- Responsible Officers are much more positive towards the GMC than doctors as a whole. Most feel supported in their role by the GMC, but almost half reported a decreased level of confidence over the last 12 months.
- Stakeholders have confidence in the GMC. 92% felt their overall working relationship with the GMC was good. But there is scope to improve this further by listening and communicating direction of travel more effectively.
Why did we commission this research?
This independent research was commissioned to help us establish a baseline of perceptions of the GMC among doctors, Responsible Officers, patients and the public, and stakeholders so that we can track progress against the aims of our 2018-20 corporate strategy over time.
What did the research involve?
The research was delivered by independent research agency IFF Research and involved an online survey of doctors and Responsible Officers, a telephone omnibus with patients and the public, and telephone interviews with stakeholders. The survey took place over a four week period in August and September 2018.