Our annual report

Being open and transparent about how we serve our customers and fulfil our vision is important. Each year, we publish our annual report and accounts to show you the impact and progress we’ve made in protecting patients and supporting doctors to deliver safe care.

Our 2019 annual report

Highlights from our 2019 report

2019 gave us a deeper understanding of doctors’ and patients’ experiences of healthcare, which has been crucial in shaping our regulatory response to the coronavirus (COVID-19) pandemic.

Find out more about the work we did in 2019 to support patients and doctors below.

Looking for our previous reports?

You can also read our annual report and accounts from 2011-19.