Other complaints

There are a range of complaints, which the GMC cannot deal with, for example if

• the patient feels let down by a system, not an individual
• the patient feels let down by a team of people, not an individual
• the patient feels let down by an individual who is not a doctor

In these cases, patients are advised to contact the help and advice organisations which are named on the Local help services page.

These organisations will advise you on the appropriate organisation to contact to make your complaint.