Working with doctors Working for patients

The Doctor Support Service

Being investigated by the GMC can be a stressful experience, and you may wish to talk to someone in confidence about how you’re feeling. To help with this we have commissioned the BMA to run the Doctor Support Service on our behalf.

What can the service offer?

  • This service offers you emotional support from another doctor who is experienced in providing peer support, and is completely independent from the GMC.
  • This service is free and available for all doctors - you don’t need to be a member of the BMA to access it.
  • It is completely confidential – we will not be told if you are receiving support unless you chose to inform us, or you ask your supporter to attend a hearing with you.
  • If your case ends up at a hearing, you can ask someone from the service to go with you for up to two days of the hearing.

You can find out more about the Doctor Support Service on the BMA webpage. You can also download a leaflet (pdf), which contains information about the service and contact details.

How to get in touch

  • You can call 020 7383 6707 to speak to a supporter, or request a call back.
  • Alternatively, you can email doctorsupportservice@bma.org.uk with your name, telephone number, and the best time to contact you. A supporter will then call you back.

What the service cannot do

The Doctor Support Service can’t:

  • offer you medical advice - you should see your treating medical practitioner about medical issues
  • offer you legal advice – you should contact your medical defence organisation or a solicitor about legal issues
  • conduct your case, or take up any issues with the GMC on your behalf.