Which email address should I use for the new login service?
You can use a personal or work email address. For security reasons it must not be a shared email account.
I want to use a different email address to my registered email address to log in to GMC Online. Can I do that?
Yes, you can use a different email address from your registered email to create your login to GMC Online. But you should be aware that your registered email address will be updated automatically to match your login email address (and vice versa).
Where can I change my email address?
Once you’ve logged in, go to the profile area in the top right corner of our website and go to Account Settings. You can change your email address from there.
I already have a GMC Online account. Can I still sign in with my doctor reference number rather than an email address?
Yes, you can sign-in with your doctor reference number or email address.
I tried logging into GMC Online. But when I add my email address it says it already exists.
- You may need to reset your password. Use the 'Forgot password?' link.
- Alternatively try to log in with your GMC reference number and review the email address we have on record for you in account settings.
- If you have a GMC Connect account you may have already used your email address to log into that (GMC Connect)
- If you continue to have problems, please contact us to make sure we have the correct email address for you.
I’ve signed up to GMC Online and GMC Connect using different email addresses. Can you link my accounts, so I sign in once for both?
Please get in touch with our contact centre or your GMC Connect contact. They will ask for details of your accounts and which email address you would like to use. We will then ask our IT team to make the change for you.
My browser crashed while I was setting up a new user. I have tried to create a new user again, but it won’t accept my email address.
Use the 'I can already sign in with my email address' link (on the ‘Create GMC Online Account’ page) to sign in with your email and continue with the signing up process.