How do I send my documents?

Coronavirus (COVID-19) – sending your documents

Our offices are closed at the moment so please don’t send your documents by post.


Email your documents as one pdf or zip file 

When you’ve submitted your application, we’ll email you a list of documents that we need to see. You must email scanned copies of these documents as one pdf or zip file.

How long do I have to send you my documents?

You must send your documents within 28 days of our email.

If we don't hear from you within 28 days, we'll close your application and send you a refund, less our scrutiny fee. Find out more about our current fees.

You'll need to apply again if you still want to register with us. 

What happens after Ive submitted my documents?

Once we get your documents, we’ll make a full assessment of your application. We’ll contact you if we need more evidence or information to support your application.

Remember that we cannot assess your application until you've sent your documents. If you’ve already sent us any of the documents we’ve asked for, say this when you reply to our email request as you may not need to send them again.