PLAB cancellation fees
From 22 June 2021 we’re reintroducing cancellation fees for PLAB tests. Our policy is designed to cover our costs of managing bookings while being flexible and offering full refunds where candidates can’t attend due to unavoidable circumstances. We recognise there remains a lot of uncertainty and we want to continue to support candidates in managing this.
We’ve updated our cancellation policy so that:
- candidates cancelling more than six weeks before their test will now be charged a 10% cancellation fee. This reflects the cost we incur to process the original booking.
- for PLAB 1, any cancellations made less than six weeks from the date of the test will incur the full fee.
- for PLAB 2, those cancelling between four and six weeks before their test will incur a 50% cancellation fee. This means most candidates will have longer to cancel their place before they’re charged the 50% fee compared to our previous process. Any cancellations made less than four weeks from the date of the test will incur the full fee.
- those who cancel their test because of unavoidable circumstances, such as self-isolation, travel restrictions or bereavement, will continue to receive a full refund of their booking fee.
Below we answer the questions you might have about our cancellation fees and updated refund policy.
Answering your questions about PLAB cancellation fees
Why are you reintroducing cancellation fees for PLAB tests?
Given the ongoing impact of the pandemic, we’re seeing an increasing number of candidates understandably not being able to take their test, but not cancelling their place or cancelling it at short notice.
We’ve listened to feedback from candidates on this issue and hope that reintroducing these fees will encourage doctors to cancel in plenty of time if they know they won’t be able to take their test. This will allow others waiting to take PLAB to make use of the cancelled places.
However, we’ll continue to offer full refunds if doctors need to cancel, even at late notice, because of a number of unavoidable circumstances including illness or self-isolation, bereavement and unexpected travel restrictions. And, under our updated policy, most candidates will have longer to cancel their place before incurring a 50% booking fee.
How much are the cancellation fees?
The table below outlines the cancellation fees candidates will incur depending on when they cancel their booking:
|PLAB test cancellation fees||Tests booked between 1 April 2020 – 31 March 2021||Tests booked from 1 April 2021|
|PLAB 1 - cancellations over 42 days before exam||£23.90||£24|
|PLAB 1 - cancellations less than 42 days before exam||£239||£240|
|PLAB 2 - cancellations over 42 days before exam||£87.50||£87.90|
|PLAB 2 - cancellations between 42 and 28 days before exam||£437.50||£439.50|
|PLAB 2 - cancellations less than 28 days before exam||£875||£879|
What exemptions are there if doctors have no choice but to cancel at short notice?
There’ll be exemptions for those who cancel their test because of unavoidable circumstances. We’ll consider giving you a full refund if you’re unable to attend your exam due to the following reasons:
- You must self-isolate because you or someone you have been in contact with has COVID symptoms or has a positive test
- Travel restrictions have been introduced since you made your booking – you must cancel your booking within 21 days of the restriction being announced for us to consider a full refund.
We may also consider a full refund for other unavoidable circumstances such as visa refusal, ill health or bereavement. We’ll ask you to provide evidence of your circumstances before we confirm we can give you a full refund.
Why will I be charged a cancellation fee even if I cancel more than six weeks before my exam?
We’re introducing a 10% cancellation fee to cover the costs we incur to process a candidate’s payment if a candidate cancels at any point after booking. However, this will be refundable if a candidate needs to cancel their test because of unavoidable circumstances, such as self-isolation, travel restrictions or bereavement.
How do I cancel my test?
If you need to cancel an existing booking, please do this by logging on to GMC Online before 1pm (BST) on 22 June 2021, and you’ll receive a full refund.