Accessing information

It's often quick and easy to access our information just by sending us an informal request. Where we can't give you the information through our normal business practices, there are laws that give you rights to ask for access.

These pages help you to use your legal rights of access under the Freedom of Information Act 2000 and the Data Protection Act 1998. We'll give you information about the Acts and explain how to make a formal request for information. We also give links to other websites where you can find out more.

What is the Data Protection Act 1998?

The Data Protection Act 1998 makes sure that all personal information we hold is looked after properly. It also gives you the right to ask for a copy of the information we hold about you. For more information see our Data protection section.

What is the Freedom of Information Act 2000?

The Freedom of Information Act 2000 gives you the right to ask for any recorded information we hold that isn’t about you personally. For more information see our Freedom of information section.

How can I make a comment or complaint?

If you'd like to register a comment or complaint about the way we've handled a request or carried out our duties under the Data Protection Act or Freedom of Information Act, please see our comments and complaints section.