Decision making and consent


We use the terms ‘must’ and ‘should’ in the following ways.

  • ‘You must’ is used for a legal or ethical duty you’re expected to meet (or be able to justify why you didn’t). 
  • 'You should’ is used for duties or principles that either:
    • may not apply to you or to the situation you’re currently in, or
    • you may not be able to comply with because of factors outside your control