Raising a concern with a regulator
When should a regulator be contacted?
You should contact one of the regulatory bodies below or another body with authority to investigate your concern in the following circumstances:
- If you cannot raise the issue with the responsible person or body locally because you believe them to be part of the problem.
- If you have raised your concern through local channels but are not satisfied that the responsible person or body has taken adequate action.
- If there is an immediate serious risk to patients, and a regulator or other external body has responsibility to act or intervene.
Health professions regulators | Who do they cover? |
---|---|
General Chiropractic Council | Chiropractors |
General Dental Council | Dentists, dental nurses, dental technicians, dental hygienists, dental therapists and orthodontic therapists |
General Medical Council | Doctors |
General Optical Council | Optometrists, dispensing opticians, student opticians and optical businesses |
General Osteopathic Council | Osteopaths |
General Pharmaceutical Council | Pharmacists, pharmacy technicians and pharmacy premises in England, Scotland and Wales |
Health Professions Council | 15 separate healthcare professions including podiatrists, physiotherapists and others |
Nursing and Midwifery Council | Nurses and midwives |
Pharmaceutical Society of Northern Ireland | Pharmacists in Northern Ireland |
Other regulatory and investigatory bodies | Who do they cover? |
---|---|
Care Quality Commission | Health and social care services in England |
Monitor | NHS foundation trusts |
NHS Commissioning Board Special Health Authority | Patient safety in England and Wales |
Northern Ireland | Who do they cover? |
---|---|
Regulation and Quality Improvement Authority in Northern Ireland | Health and social care services in Northern Ireland |
Scotland | Who do they cover? |
---|---|
The Care Inspectorate | Social care and social work services in Scotland |
Healthcare Improvement Scotland | Healthcare services in Scotland |
Whistleblowing arrangements: NHSScotland PIN (Partnership Information Network) policy | Healthcare services in Scotland |
Wales | Who do they cover? |
---|---|
Healthcare Inspectorate Wales | Healthcare services in Wales |
Advice and help | What do they cover? |
---|---|
Public Concern at Work | Provides free, confidential legal advice |
NHS Speak Up | Offering confidential and independent advice. |
The GMC Confidential Helpline 0161 923 6399 | Offering confidential advice |