Committed to working better

We’re working on ways to make all of our processes fairer, quicker and less stressful for everyone involved.

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Reducing stress for doctors going through an investigation

We want to reduce the stress and impact that our investigations can have on doctors. Find out more about the improvements we’re making.

Doctors who raise concerns about patient safety

We want to do as much as we can to help doctors feel confident to speak up about patient safety concerns. Find out more about how we’re doing this.

Handling complaints fairer, faster and more efficiently

Our goal is to shorten the length of our investigations and MPTS hearings, while still making sure decisions are fair and appropriate. Find out more on what’s changing.