Reducing stress for doctors going through investigations
In 2015 we appointed Professor Louis Appleby from the University of Manchester as an independent expert to advise us on how to reduce the impact and stress of a fitness to practise investigation. This followed an we had previously commissioned to look at cases where doctors died from suicide while under our investigations between 2005 (when we introduced electronic data systems) and 2013. The aim of the review was to establish whether we could reduce the impact of a our investigations to minimise stress, particularly for doctors who are already under considerable stress and who may be vulnerable.
Professor Appleby worked closely with our policy teams to review every stage of the investigation process and identify what changes we could make. We developed and have now implemented those .
Some of the key changes include:
- making sure we only carry out a formal investigation where necessary
- coordinating our approach so doctors under investigation have a single point of contact throughout the process (to reduce anxiety caused by receiving correspondence from different members of staff)
- improving how we communicate across the whole GMC with such doctors
- establishing a specialist team to handle cases where doctors are unwell, with a process to pause an investigation to allow a very unwell doctor to get treatment.
Read other updates on this work:
- Anna Rowland, Assistant Director of our Fitness to Practise directorate, explains the changes we have made to the way we communicate with doctors under investigation.
- Sophie Wrigley and Mij Rahman explain how we work with doctors with health concerns.
- Bojana Connor, Adjudication Coordinator at the MPTS, talks about the support for doctors during a tribunal.