Regulating doctors, ensuring good medical practice

If you have concerns about a doctor: Information for patients and the public

Our interactive guide, Patients' help, provides advice on the process if you have concerns about a doctor.

It will help you ascertain which organisation to complain to, gives contact details for support organisations across the UK, and explains our process once we receive a complaint. 

 

View Patients' Help

Please click here if you have trouble accessing Patients’ help.

 

Complaint form

Online complaint form

If you have read the content of Patients’ help and feel confident your complaint should go to the GMC, please complete our online complaint form (opens in a new window).

Printable versions of complaints’ information

If you would prefer not to complete our online complaint form, you can download and print a complaint form and send it by post.

You can also download and print our publication, How to complain about a doctor.

Patients’ help and complaints’ information – other versions

Complaints’ information - Region-specific versions and other languages

The complaints’ information is available to download in a number of languages. There are also region-specific versions for Scotland, Northern Ireland and Wales.

Patients’ help and online complaint form– Welsh language version

You can also view Patients’ help and the online complaint form in Welsh - Welsh language versions of Patients help and the online form.

 

Referrals to a doctor’s employer or contracting body

We are mainly limited to taking action on serious concerns which call into question a doctor's fitness to practise.

When we receive complaints which do not fall into this category, we refer the complaint to the doctor’s employer or contracting body.

Read more about our process for complaint handling and referrals.