Patients' help

Our interactive guide, Patients' help, provides advice on the process if you have concerns about a doctor.

It will help you ascertain which organisation to complain to, gives contact details for support organisations across the UK, and explains our process once we receive a complaint.  

• View Patients’ help (Flash version) – for users with a fast Internet connection
• View Patients’ help (HTML version) – basic version for slower Internet connection speeds
• Patients’ help and complaints’ information - other versions.

Our online complaints form

Having read Patients help, if you wish to make a complaint, then please complete our online complaints form.

Unable to access Patients’ help?

Please click here if you have trouble accessing Patients’ help.